BRIDGETOWN, BARBADOS - Tourism authorities are concerned about complaints about rude and arrogant personnel at the Grantley Adams International Airport (GAIA). Commenting on a story appearing on the Back Page of yesterday’s MIDWEEK NATION about ratings Barbados was receiving from some of the visitors passing through the airport, Parliamentary Secretary in the Ministry of Tourism and International Transport Irene Sandiford-Garner said the reports were of concern to tourism authorities who had discussed the matter and determined it was an area that “must be tackled at all levels”.