In recognition of the importance of aligning digital strategies and fostering collaboration, the Secretariat mobilised resources to support key initiatives. Funding from the 11th European Development Fund (EDF) facilitated the commencement of the ICT Sector Gap Analysis. The Secretariat contracted Technopolis France and Technopolis Belgium to assess the ICT sector in the Community, and held inception and other meetings associated with the project. The consultancy delivered a preliminary assessment and began virtual consultations.

International Girls in ICT Day, an initiative backed by all ITU Member States in ITU Plenipotentiary Resolution 70 (Rev. Dubai, 2018), aims to encourage and empower girls and young women to consider studies and car​eers in the growing field of ICTs,​ enabling both girls and technology companies to reap the benefits of greater female participation in the ICT sector.